Network Administrator

Company Name:
Workforce Opportunity Services
Who are we?
Workforce Opportunity Services (WOS) is a 501(c)(3) nonprofit social enterprise. Our core mission is to find hidden IT Talent from underserved communities and place them in career opportunities with our Corporate Partners. WOS accomplishes this by placing talented and driven college students, recent graduates and military Veterans in consultancy jobs in companies where they can employ those skills in the real world.
For more information about WOS visit our website: www.wosondemand.org
Candidate Profile:
Young men and women between 20-28 years of age who within the last three years have graduated with an Associate or Bachelor degree in Network Systems Admininstration.
Individuals who are bright, talented, excelled in school and are looking for an entry level position in the IT field where they can put to practice the knowledge learned in school.
Some relevant hands-on experience. This can be through jobs, internships or externships in the technology field.
U.S. Citizens or permanent residents.
Availability to work full-time (Monday-Friday 40hours/week, typically 9am-5pm).
No criminal backgroundmust be able to pass a background check.
No drug use candidates will be asked to take random drug tests as required by partner corporations.
Job Description:
The network operation administrator will be accountable for ensuring operational excellence of all network systems, application, wiring, routers and technologies that make up the companys enterprise computer network.
This individual will work with the network engineering and datacenter operations team to ensure all operational incidents are appropriately addressed and resolved. They will act as second and third level escalation point for the global helpdesk for incidents involving network connectivity, remote access, email communication and spam, internet and network access, etc.
This individual will also act as an escalation point for other IT analysts, administrators, and engineers to address issues related to WAN circuit availability, network load-balancing, firewall configuration, VPN, switch and router configuration, etc.
Job responsibilities include:
The key responsibilities of this role will be to monitor all network systems, provide incident management of all network-related issues, generate and publish reports on key network metrics, assist with the implementation of network related solutions and technologies and research different solutions to keep the enterprise network up to date with the latest technologies.
Minimum technical skills required:
Exceptional organizational skills with the ability to work on multiple initiatives simultaneously.
Must be able to work in a fast environment with tight deadlines and changing priorities.
Experience with ALL network protocols and standards.
Experience with CISCO and HP switches and routers.
Experience with remote access solutions (VPN, multi-factor authentication, etc.)
Experience with Exchange messaging systems
Familiar with network management tools (Solar Wind, WHATSUPGOLD, etc)
Familiar with incident, problem, and change management best practices.

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